Follow the rules, use common-sense and take professional advice and you will never look back again. Here are some guidance techniques to help you survive and perhaps prosper.

1. Let us start with wanting to place your own home on the market. Go to successful local Agents first (try to find testimonials as to each Agents good record and reputation – but don’t believe everything you read on their websites).
2. At the same time consider asking for loan finance and go to at least two sources for provisional advice – perhaps even apply for a Loan Certificate in advance of selling your home so the loan finance deal can be begun asap (remember that the loan valuation is not a survey).
3. When you find a home to buy make your offer subject to loan finance/verification, subject to contract and subject to private survey.

Q1 – Which Estate Agent?

Ans 1 – Choose three local Agents (try to match your idea of who will buy your home to which Agent might most appeal to that profile of Agent: EG: if you think that a family will buy your home from your nearest Town, perhaps a family wishing to get out “of the smoke” then it might be important to choose an Agent who has a satellite Office in that Town).

Get each budding Estate Agent to commit to paper what they think they could get for your home, how soon and how they intend to market it (see below). Look very hard at their terms of business.

Q2 – Marketing Plan?

Ans 2 – Get a written commitment from the Agent about when they are going to advertise your home, how and in what papers and magazines? Perhaps even get them to understand and agree a time limited sole rights to sell your home but after that period they be dismissed and no costs or charges will be paid unless you have agreed an offer that came via their agency services. A good Agent would agree to this whereas a dodgy Agent may not. This tactic may also get the Agent to actually tell you what they really think you might achieve – the actual value rather than what they believe you want to hear.

The Agent must produce full Property Details: this must mean several colour photographs, a room layout plan, the Energy Performance Certificate and all usually provided location, features, services, dimensions etc.. for room listing data. We would also suggest that the details provide a simple listing of all guarantees and planning documents that are in your possession and are valid (why not tell potential buyers something of value to help sell the house? Why not tell potential buyers where they can safely park their cars when viewing?).

Q3 – Instructing your Estate Agent.

Ans 3 – No sell, no fee is the way to proceed. Also never give sole selling rights – at best give Agents a clear run at selling your home but retain the right, at any time frame and at no cost/penalty to you, to instruct other Agents (but do not do so yet). Also make it very clear that should somebody they introduce to you, who visits your home but does not bid and then bids AFTER you have dismissed that Agent will mean the old Agent gets no commission (you will need to specifically agree this – in writing).

Q4 – Which Solicitor?

Ans 4 – This very much depends on the type and age of your home but I am not in favour of these massive Call-Centre type regional offices, especially those that are linked to loan companies or Banks.  I am also a believer in keeping this decision out of the ambit of the estate agent as just too many potential conflicts of interest can otherwise cut in to your potential detriment. Buy and sell via an Agent but that is all – do not buy any extras.

Call Centres are fine if you have a simple home, with a registered title, nothing unusual or altered and located in an area without any flooding, coal-mining, contamination, radon gas, mundic or other such issue. However, for the most part a local, experienced but young Practice is to be preferred. A Practice that is not too busy, does its homework long before exchange of contracts is due and is well connected with local, independent Surveyors. A Practice that goes on even if the lead staff member is ill or on holiday.

Q5 – Found a home to buy? When should you instruct the loan Valuer and your private surveyor?

Ans 5 – Arrange finance first: get your offer in writing/verified after the Valuer has visited. Clear the finance with your solicitor and then ask when the solicitor thinks is the right time for the private survey. Never instruct the loan source (your mortgage Valuer) to do a simultaneous private survey with your loan valuation.

In my view the private survey can wait until the chain is complete and all loan valuations have been completed and loan offers verified by each parties legal team: by this route you are limiting the chances of survey expenses becoming abortive because a chain has fallen through.

Q6 – What type of survey should you have?

Ans 6 – This is a difficult question as it boils down to your personal bias, your budget, the type and age of home you are buying, the characteristics of the location of the home, how much information you need, what services you may wish to link to that inspection, etc…..

For a mainstream, fairly modern, good condition home of traditional construction and in a non-clay or non-high-risk position a standard Homebuyer Report is fine (the most popular form of survey in the UK).

However, it always makes sense to actually speak to a surveyor – not a solicitor, not an estate agent, not a builder, not your neighbour, not your dad, not a secretary of a surveyor. Call an actual surveyor and get him or her to recommend a survey product and want they will charge you for it. A real professional surveyor will ask you many questions before a survey is suggested to you. Don’t think they are being officious and nosy – they are trying to focus your attention on the right issues and to give you value for money.

Q7 – Can you use your private survey to re-negotiate the purchase price on your next home?

Ans 7 – Yes, you can. Once you have your private survey do not be frightened to call the surveyor to discuss the report and how you should proceed. Once you have had that discussion immediately call your solicitor and bounce the surveyors thoughts off your legal team leader. This will give you the confidence needed to get stuck in and start a process that might just save you a lot of money (this is the point where you begin to understand the benefit of a good solicitor and surveyor – they can save you thousands of pounds whereas a Call-Centre probably will not).

The rest is in the lap-of-the-gods. Good Luck.

Stuart Parrett at PROinspect Consultancy provides free advice via his website at www.proinspect.co.uk -alternatively initial calls and product quotations are also free (078 3636 3040).

What have you got to lose? A lot if you get your team choices wrong!

PROinspect – surveying to protect you and your investments.