Posts Tagged ‘Loan Company’

Independent thought and action rely upon professional integrity and a genuine belief that the “client should come first”.

I passionately believe this is true and it drives my thinking and how I conduct my life. Recently I have self produced a YouTube video so I express my thinking to a wider audience. I invite you to take a look and give me some feedback.

To access the video click this link — http://www.youtube.com/watch?v=8n5Cj5yliRI

I emphasis that as a Chartered Surveyor I am heavily regulated and abide by a Ethical Code: it is not the words that are important here as it is my believe in such matters that counts – others seem, at times, to stand for a lesser code and these are the Surveyors who get into trouble and I find myself working against them in Court.

Typically I work for Buyers but increasingly Sellers are requesting surveys. the latter to flag the home has no serious faults OR to define exactly what is wrong and so begin to manage the damage to saleability and potential purchasers expectations. As stated above I also, increasingly, work against Surveyors and Valuers when cases of alleged negligence raise their ugly heads.

So- nothing is more important to anybody involved in housing than receipt of unbiased professional advice: your own surveyor or valuer should only receive a fee or commission from YOU and nobody else (often behind the scenes commissions are paid by Surveyors/Valuers for the initial introduction from an Estate Agent – an action that I strongly object to).

Remember – a loan valuation is not a survey and you are advised to separate out the private survey from the loan valuation: why would you think that a simultaneous survey and valuation could ever be in your best interests – THINK, you are telling the loan company what is wrong with your home and they may, as a result, not issue the finance you need.

The most popular form of UK survey product is the R.I.C.S. HOMEBUYER REPORT (and Valuation) but remember the stat – only 1-in-12 home buyers take any independent professional advice on purchases.

The choice is yours: buy with good advice behind you or take a serious gamble.

Take my advice – call me find out what are your survey options – the call will cost you next to nothing and you might just save yourself a lot of money or a giant headache.

Stuart Parrett +44 (0)1489 896 174 or 078 3636 3040.

Buying a home is already clouded with obstacles so why do we put up with additional hurdles introduced by some Lenders? This article outlines just one way the paying customer can be placed second to corporate practices that serve to mystify what should be a simple process.

I was speaking to a loan valuer recently and he mentioned a bizarre situation that cost a purchaser many hundreds of pounds in fee costs.

The Valuer (Bob) was sent a property loan valuation instruction on a Victorian house in the south of England. On inspection Bob noted that the rear kitchen/bathroom wing of the building was constructed in half-brick form, common for the period in that district. Technically this part of the home was below habitable standard notwithstanding these walls had been weather-proofed externally and set internally with a dense render. The ratio of sub-standard wall to cavity full-standard walling was about 20 per cent.

Bob prepared his report in accordance with that Loan Company’s Valuers Manual and they accepted it and offered the client purchaser loan finance accordingly.

Unbeknown to Bob as his report was being considered the client purchaser decided to change lenders for a better interest rate just announced by Company B. Ten days later Bob received, by pure chance, the instruction to value the same home again.

Bob prepared another report. However, this second report was very different from his previous report. The second report simply said that the home did not comply with that Loan Company Valuers Manual criteria and was declined as being acceptable security. In other words no loan could be offered.

The reason behind this change in adequacy of security was stated as being that the wall construction was sub-standard and the Loan Company did not lend on sub-standard forms of construction.

Bob had been paid £400 in total for his two inspections. The client had paid over £700 in total mortgage application fees. Estate Agents in the property chain were many thousands of pounds out of pocket on lost commission charges. The rippled effect caused these individuals, and many others, massive loss of revenue, waste of time and effort plus related stress and disappointment.

Who was to blame for this bizarre situation?

It may be unconventional but I believe it is the Loan Companies en-mass. The Council of Mortgage Lenders, the body that regulates loan lending, considers allowing individual companies the right to have differing lending criteria is satisfactory even if the public are not told these vital policies.

I am sure each Lender is, in the small print somewhere, under a duty to publish their leading criteria and so “it is not their fault that customers choose not to read lending terms given to them”.

So what can be done about this bizarre situation?

This is the easy bit but is something that seems to always be talked about but never completed.

How about we properly regulate Estate Agents including the introduction of standard examinations upon a syllabus that includes construction recognition and general property compliance issues to Lenders Valuer Manual criteria. OR…….

The Council of Mortgage Lenders should be granted the power to issue only one set of lending criteria to all Valuers on behalf of all Lenders.

Any system, as is currently in place, that throws the emphasis on to a non-trained ordinary member of the public to decide matters of technicality of construction, is fundamentally flawed and unfair.

I believe the Office of Fair Trading are failing in their duty to provide effective monitoring and regulation in a marketplace that is well known for its protectionist and monopolistic tendencies that operate against the best interests of the consumer.

I also believe the Royal Institution of Chartered Surveyors has too long buried its head in red-tape to accept the real challenges before it: why have they not recognised this simple fundamental market flaw that places their membership is a rather strange relationship with the end client, the home buyer.

By the way — if the Home Information Pack scheme had had a Sellers Survey (like the system that currently operates in Scotland) included then none of this nonsense would be possible. Oh well, we cannot expect too much from weak Government and less than fully impartial market Regulators, can we?

Firstly, let’s dispel a myth: if you ask an Estate Agent to give you a Valuation what do you get? They call them a Free Market Appraisal and some might not put that opinion in writing. Why? Because what you get is simply an opinion: it is not a professionally binding opinion and liability does not stem from that opinion (you cannot sue them).

Secondly, let’s dispel another myth: if you request a Loan Company mortgage Valuation what do you get? One – the valuation is prepared for loan purposes and the sum quoted may be lower than market value for in-house Loan Company reasons unrelated to your needs. Two – if you are buying a brand New Home the chances are that in this post-recession world the loan company will have instructed their Panel Valuer to down-value your purchase because the security offered (the new home) is in its re-sale value when it is not “new”.

Football in the sun: before the rain.

Valuations can be needed for Court purposes eg: divorce settlements, Probate and Capital Gains tax purposes, Tax Planning purposes, to advise of whether alterations may be wise and economic, for sale or purchase etc……. The circumstances that surround the request may lead us to consider other market and property aspects that alter our opinions of worth.

So, what is the definition of market value?

The only way to get a professional opinion of value, one where you can sue the Valuer if he/she is wrong, is if you request that report yourself. The wise purchaser does this via either a request for a private valuation or asks for a private survey that includes an opinion of market value. The most popular form of survey product can fits this description is the R.I.C.S. Homebuyer Report (for details see elsewhere on this site).

PROinspect can provide Market Valuations. We would need to inspect the property and complete market research, including a analysis of price-paid data (that is historic) and take into consideration the market and the property.

Why would you need a professional opinion of value? This depends on why you need advice and whether you agree that independent opinion is of worth. Some might say that a Loan Company valuer can provide an impartial opinion – conversely, the credit-crunch has told us that millions of mortgagees are out of pocket because of the Banks and of home buyers had taken advice from professionals outside of the Estate Agency and Loan Company then perhaps the hole they are now in wouldn’t have been so deep.

If you believe that a Sellers’ Estate Agent and your own Loan Company place your best interests over their own then you do not need PROinspect.

If you don’t believe this then use the CONTACT FORM to ask for help and advice once you believe the time is right for you. Initial advice is free so what have you got to lose?

1- Do I need a Surveyor?

BUYING – Chances are that the home you are buying is OK. What if it isn’t? Do you carry the risk? Would the value of the house be lower with significant defects? We would be insured against serious matters, wouldn’t we?

Is the message becoming clear? Why accept risk when you don’t have to? Any defect, minor or serious, is not an insurable peril if it existed when you bought your home (Insurers call these matters “pre-existing-defects”).

Also remember – don’t be fooled into thinking that just because your Loan Company have advanced a large sum means that the premises are free of defects. A Valuation Report IS NOT A SURVEY and in an increasing number of cases such Valuations are produced without inspecting the premises.

So – do you need a Surveyor? The answer is a resounding YES, you do.

SELLING – Increasingly the wise home owner, but only those who can afford this benefit as it is not essential, is choosing to commission a Seller Survey. This is something new but it can be relied upon by Loan Companies and Purchasers (either could sue the Surveyor even though the report was commissioned and paid for by the seller).

Why would a Seller want such a survey? To prove there is nothing wrong or to say, yes we do have condition issues but the report quantifies them and are Asking Price has been set accordingly (thus limiting the negotiation time and angles that otherwise cut in later in the disposal transaction period).

IMPROVING – Thinking of having Conservatory or new windows or a loft conversion? STOP and THINK.

Will that money actually add value to your home? Not all improvements add value. Do you need a Valuers opinion?

If you have just had such works completed do you realise that you may have forgotten something else? You have just created additional costs should your home have to be rebuilt for whatever reason. Did you increase the sum of money that represents the ceiling sum within your Buildings Insurance policy? Do you know how to calculate the rebuild cost of your home?

Surveyors/Valuers are needed at almost any stage of any project to do with housing.

QU – What factors combine to increase the risk of defects at residential properties?

ANS – Age: certain forms of construction: the degree of DIY completed: the type of sub-soil the home is built on (clays being the worst): is the home under threat from flooding?: lack of past maintenance: certain ages of home have certain defects “built in”: the quality of alterations and extensions: weather exposure: the list be long………..

QU – I can do what a Surveyor does; it’s easy. Why bother with using a Surveyor?

ANS – Our standard answer revolves around – anyone can see if the paintwork is peeling, if the roof has a hole in it, if the walls are cracked or not, etc…. But, consider this …… could you recognise the difference between subsidence, settlement and heave? …… could you recognise the difference between wet rot and dry rot and know the implications of that distinction? …… if the roof contours were straight could you still recognise when a roof frame is under serious stress? …… could you diagnose cavity-wall-tie-corrosion problems? …… before you went to the house would you know if it was in a district that suffers from defects such as Mundic, Radon Gas, Black Ash, Subsidence, Flooding and other serious problems?

2-         When do I need a Surveyor?

This is a more tricky question.

Sometimes it all depends on cost – if you are buying a Leasehold home/flat the legal and other researches needed are much more costly in which case it can make sense to commission all those matters first and leave the survey until later in the transaction.

However, in most cases it is wise the consider appointing a private surveyor as soon as possible after having your bid approved by the seller.

Private surveys will focus on the negative about the property and discuss the defects and their effect on saleability and value. Are these matters you would necessarily want your Loan Company to know about? Why then would you consider using the Loan Valuer for a simultaneous private survey? It just doesn’t make any sense.

Always commission a separate Loan Valuation and Private Survey.

In some cases the Loan Company Valuation report or researches will state that signs of a defect were noted or that the home is at high risk of ………… In these cases we would suggest you contact PROinspect immediate and talk through your worries. It is possible we can give you the re-assurance you need to move forward; if we cannot then we should be able to suggest a Survey Product designed to provide exactly what you want OR refer you to another professional who will be able to help you specifically.

Don’t forget your Surveyor after you have moved in. Many times during your occupation you may need a chat before you commit to a course of action that if you get it wrong may later rebound to haunt you —

• I live in an exposed coastal position. Is cavity wall insulation a good idea?
• Will converting the garage into a dining room add value to the home?
• After the snow of New Year 2010 I noticed a bow to my main roof – can you check it out?
• We had XXXXX works completed but are not happy with some elements of the finish and need your opinion?
• We are getting mould and condensation. Can you help us?
• We have had an extension done and now need to increase our Home Insurance to reflect that work. Can you calculate the right sum for us?

And finally…. when you come to selling your home you nowadays have the option to commission a Sellers Survey to prove your homes’ condition. Any buyer can rely on that report and either seller or buyer could sue us if we have got something seriously wrong. In England we are not used to such a Survey Product but in the difficult times we now live in this is something that should be at least considered before you instruct an Estate Agent.

3 – What Survey Product will I need?

1, 2 or 3 or something else?

First of all do completely forget what any other professional adviser has mentioned to you. How many times have we heard customers tell us what “the man in the pub” told them they should ask for.

If you need property advice about surveys who is the right person to take a brief from? Your Solicitor? The Estate Agent? Your Neighbour? NO – tell the Surveyor what your needs are and he/she will recommend the right product that will deliver the re-assurance you need to move forward.

In industry jargon there are only three basic types of property inspection – the higher the number the higher the complexity, fee cost,

• LEVEL 1 Any brief inspection that is not a survey. All Valuations are at this level.
• LEVEL 2 Defined/Limited/Economy surveys or inspections. The most popular forms of Home Surveys are at this level. Included here are Specific Defect Surveys and diagnostic viewings.
• LEVEL 3 These inspections carry the higher fee costs, the surveyor accepts much higher levels of liability to you, the survey products are in much greater details, extras can be added to tailor the final product to your exact needs and budget. Building Surveys and Expert Witness Reports fall into this category.

Level 2 Reports are by far the most popular in the UK and the one Report Product that is head-and-Shoulders above the rest is the Royal Institution of Chartered Surveyors Homebuyer Report (the HBR). It becomes highly important that potential customers discuss their needs direct with a Surveyor BEFORE they issue an instruction. This ensures that the Survey Product obtained is both relevant and focussed to that clients need and budget.

To list a few Level 2 products will make our meaning clearer:-

1. Royal Institution of Chartered Surveyors Homebuyer Report (the HBR).
2. SAVA Home Condition Report
3. SAVA Home Condition Survey
4. PROinspect Landlords Property Report
5. Thermal Imaging diagnostic reports for leakages and condensation
6. Schedule of Condition (usually with a high element of photography)
7. Schedule of Dilapidation.
8. Specific Defect Report.
9. Pre section 35 (CPR) Expert Witness Report.
10. Boundary and/or Contractor dispute opinion Report.