Posts Tagged ‘Premises’
Homebuyer Report
This, by a long long way, is the most popular form of home survey inspection product in England. It easily surpasses all other so-called bespoke Level 2 products and is the Industry leader.
The scheme has been designed and updated by the Royal Institution of Chartered Surveyors (RICS) in late 2009 and all member Surveyors must use this version as from 1st January 2010.
In essence this is an economy version survey designed with the layman in mind: it is non-technical but is very much a “proper survey” using “proper words” and will offer genuine advice on defects, hazards and premises value (and Insurance rebuild cost).
One new aspect is the introduction of CONDITION RATINGS: 1, 2 & 3 (like traffic lights – red is bad, green is good and, guess what, amber is OK but……..).
In the large majority of cases this survey product will suite purchasers buying mainstream, modern-to-fairly-modern homes. When homes become more complex, older, large or of non-traditional forms of construction then perhaps you should opt to commission the more extensive BUILDING SURVEY product. However, BEFORE you commission a Surveyor call us for a product recommendation as the new Homebuyer Report (HBR) is quite adaptable.
As the HBR is a National Reporting Scheme it has standardised contract documentation and terms and these are sent to the client in advance of attending on-site (together with our Standard Terms).
So … sometimes surveying can be as easy as 1 2 3.
Home Sweet Home OR House of Horrors? Let us take the guesswork out of your choices.
What does an Owner or Occupier need to do before the Surveyor arrives?
This very much depends on what level of inspection is being completed and the complexity of the property.
A good Inspector we have risk and database researched your property before he/she arrives. This process should have raised various questions that will probably be added to the Inspectors normal list of standard queries.
Any Inspector will need to know the history of the land and buildings. This broadly splits into the following areas:-
- Tenure/Legal
- Planning and Building Control
- Limitations or special instructions (imposed upon or for the Inspector)
- Risks
- Documentation, Certificates and Service records
- DIY
- Insurance Claims
- Premises age and the dates of material changes/problems/events
So, the Inspector will not want to be bothered by your Pets/Dogs. Similarly young children may best be taken to neighbours/friends. A tidy environment is always easier the inspect than an untidy and unclean home.
The Inspector will want to get at and into all rooms and areas and so unlocking the garage, shed and side gate will all be appreciated. Moving the car off drainage inspection chambers is also a good idea; as would be taking the car out of the garage or car-port.
If you can take copies of important documents these will be invaluable to the Inspector but it is our experience he/she can just as easily take photographs of such documents.
So what questions and/or documents are important?
- How old is the house?
- Is it Listed (which Grade), in a Conservation Area or in a Smoke Control Area?
- Are any Council Plans/Proposals known of that may affect the house or its plot?
- Boiler age/installation and service/repair records.
- Is mains Gas available and metered?
- Are all other mains services connected and metered?
- What private services are connected: do they pass to and from only public land OR do they pass over/under private land (and are they shared)?
- Date of electrical system tests or of re-wiring/alterations.
- Date of double glazing installation (FENSA certified or under Building Control?).
- Planning Permissions and/or Building Regulation Approvals.
- Who designed and constructed (and when) the Conservatory.
- Lease details.
- Any off-site buildings or parking facilities? Full details needed.
- Do any off-site shared facilities
- Management provisions, fees and charges + name and contacts details.
- Tree Preservation Orders?
- Trees removed: and when?
- Have any Insurance Claims, Party Wall Act Notifications, Neighbour or Boundary Disputes happened – full details/outcomes needed.
- Extensions and/or improvement or conversion plans, dates, descriptions.
- Inserted insulation? Type, when and by whom?
- Have the drains ever blocked, been repaired or renewed? Are any chamber covers hidden from view?
- What works have YOU done, OR have been done by non-professional or non-specialists?
- What fixtures and fittings form part of the purchase price and will be staying in the home when the sellers move out?
- Which site boundaries do you believe to be yours?
Anything you can do to provide certainty to your answers would be invaluable to the Inspector. Remember that anything you can produce to help the Inspector here will probably go into his/her Report and both their client and that clients legal team will have one less thing to worry about – if you take the time and effort to fully cooperate here you are rewarded with less uncertainty at a later date.
Much of the above may be included in the Home Information Pack: at the time of writing these words it is our experience most Sellers, Solicitors and Estate Agents are not bothering to request these details are produced “up front” and so the existing marketing/legal system is not entering in to the spirit of HIPs: in our opinion this attitude is to the detriment of all home buying transactions.
Buying? Selling? Letting? Improving?
1- Do I need a Surveyor?
BUYING – Chances are that the home you are buying is OK. What if it isn’t? Do you carry the risk? Would the value of the house be lower with significant defects? We would be insured against serious matters, wouldn’t we?
Is the message becoming clear? Why accept risk when you don’t have to? Any defect, minor or serious, is not an insurable peril if it existed when you bought your home (Insurers call these matters “pre-existing-defects”).
Also remember – don’t be fooled into thinking that just because your Loan Company have advanced a large sum means that the premises are free of defects. A Valuation Report IS NOT A SURVEY and in an increasing number of cases such Valuations are produced without inspecting the premises.
So – do you need a Surveyor? The answer is a resounding YES, you do.

SELLING – Increasingly the wise home owner, but only those who can afford this benefit as it is not essential, is choosing to commission a Seller Survey. This is something new but it can be relied upon by Loan Companies and Purchasers (either could sue the Surveyor even though the report was commissioned and paid for by the seller).
Why would a Seller want such a survey? To prove there is nothing wrong or to say, yes we do have condition issues but the report quantifies them and are Asking Price has been set accordingly (thus limiting the negotiation time and angles that otherwise cut in later in the disposal transaction period).
IMPROVING – Thinking of having Conservatory or new windows or a loft conversion? STOP and THINK.
Will that money actually add value to your home? Not all improvements add value. Do you need a Valuers opinion?
If you have just had such works completed do you realise that you may have forgotten something else? You have just created additional costs should your home have to be rebuilt for whatever reason. Did you increase the sum of money that represents the ceiling sum within your Buildings Insurance policy? Do you know how to calculate the rebuild cost of your home?
Surveyors/Valuers are needed at almost any stage of any project to do with housing.
QU – What factors combine to increase the risk of defects at residential properties?
ANS – Age: certain forms of construction: the degree of DIY completed: the type of sub-soil the home is built on (clays being the worst): is the home under threat from flooding?: lack of past maintenance: certain ages of home have certain defects “built in”: the quality of alterations and extensions: weather exposure: the list be long………..
QU – I can do what a Surveyor does; it’s easy. Why bother with using a Surveyor?
ANS – Our standard answer revolves around – anyone can see if the paintwork is peeling, if the roof has a hole in it, if the walls are cracked or not, etc…. But, consider this …… could you recognise the difference between subsidence, settlement and heave? …… could you recognise the difference between wet rot and dry rot and know the implications of that distinction? …… if the roof contours were straight could you still recognise when a roof frame is under serious stress? …… could you diagnose cavity-wall-tie-corrosion problems? …… before you went to the house would you know if it was in a district that suffers from defects such as Mundic, Radon Gas, Black Ash, Subsidence, Flooding and other serious problems?
2- When do I need a Surveyor?
This is a more tricky question.
Sometimes it all depends on cost – if you are buying a Leasehold home/flat the legal and other researches needed are much more costly in which case it can make sense to commission all those matters first and leave the survey until later in the transaction.
However, in most cases it is wise the consider appointing a private surveyor as soon as possible after having your bid approved by the seller.
Private surveys will focus on the negative about the property and discuss the defects and their effect on saleability and value. Are these matters you would necessarily want your Loan Company to know about? Why then would you consider using the Loan Valuer for a simultaneous private survey? It just doesn’t make any sense.
Always commission a separate Loan Valuation and Private Survey.
In some cases the Loan Company Valuation report or researches will state that signs of a defect were noted or that the home is at high risk of ………… In these cases we would suggest you contact PROinspect immediate and talk through your worries. It is possible we can give you the re-assurance you need to move forward; if we cannot then we should be able to suggest a Survey Product designed to provide exactly what you want OR refer you to another professional who will be able to help you specifically.
Don’t forget your Surveyor after you have moved in. Many times during your occupation you may need a chat before you commit to a course of action that if you get it wrong may later rebound to haunt you —
- I live in an exposed coastal position. Is cavity wall insulation a good idea?
- Will converting the garage into a dining room add value to the home?
- After the snow of New Year 2010 I noticed a bow to my main roof – can you check it out?
- We had XXXXX works completed but are not happy with some elements of the finish and need your opinion?
- We are getting mould and condensation. Can you help us?
- We have had an extension done and now need to increase our Home Insurance to reflect that work. Can you calculate the right sum for us?
And finally…. when you come to selling your home you nowadays have the option to commission a Sellers Survey to prove your homes’ condition. Any buyer can rely on that report and either seller or buyer could sue us if we have got something seriously wrong. In England we are not used to such a Survey Product but in the difficult times we now live in this is something that should be at least considered before you instruct an Estate Agent.
3 – What Survey Product will I need?
1, 2 or 3 or something else?
First of all do completely forget what any other professional adviser has mentioned to you. How many times have we heard customers tell us what “the man in the pub” told them they should ask for.
If you need property advice about surveys who is the right person to take a brief from? Your Solicitor? The Estate Agent? Your Neighbour? NO – tell the Surveyor what your needs are and he/she will recommend the right product that will deliver the re-assurance you need to move forward.
In industry jargon there are only three basic types of property inspection – the higher the number the higher the complexity, fee cost,
- LEVEL 1 Any brief inspection that is not a survey. All Valuations are at this level.
- LEVEL 2 Defined/Limited/Economy surveys or inspections. The most popular forms of Home Surveys are at this level. Included here are Specific Defect Surveys and diagnostic viewings.
- LEVEL 3 These inspections carry the higher fee costs, the surveyor accepts much higher levels of liability to you, the survey products are in much greater details, extras can be added to tailor the final product to your exact needs and budget. Building Surveys and Expert Witness Reports fall into this category.
Level 2 Reports are by far the most popular in the UK and the one Report Product that is head-and-Shoulders above the rest is the Royal Institution of Chartered Surveyors Homebuyer Report (the HBR). It becomes highly important that potential customers discuss their needs direct with a Surveyor BEFORE they issue an instruction. This ensures that the Survey Product obtained is both relevant and focussed to that clients need and budget.
To list a few Level 2 products will make our meaning clearer:-
- Royal Institution of Chartered Surveyors Homebuyer Report (the HBR).
- SAVA Home Condition Report
- SAVA Home Condition Survey
- PROinspect Landlords Property Report
- Thermal Imaging diagnostic reports for leakages and condensation
- Schedule of Condition (usually with a high element of photography)
- Schedule of Dilapidation.
- Specific Defect Report.
- Pre section 35 (CPR) Expert Witness Report.
- Boundary and/or Contractor dispute opinion Report.
1- Do I need a Surveyor?
BUYING – Chances are that the home you are buying is OK. What if it isn’t? Do you carry the risk? Would the value of the house be lower with significant defects? We would be insured against serious matters, wouldn’t we?
Is the message becoming clear? Why accept risk when you don’t have to? Any defect, minor or serious, is not an insurable peril if it existed when you bought your home (Insurers call these matters “pre-existing-defects”).
Also remember – don’t be fooled into thinking that just because your Loan Company have advanced a large sum means that the premises are free of defects. A Valuation Report IS NOT A SURVEY and in an increasing number of cases such Valuations are produced without inspecting the premises.
So – do you need a Surveyor? The answer is a resounding YES, you do.
SELLING – Increasingly the wise home owner, but only those who can afford this benefit as it is not essential, is choosing to commission a Seller Survey. This is something new but it can be relied upon by Loan Companies and Purchasers (either could sue the Surveyor even though the report was commissioned and paid for by the seller).
Why would a Seller want such a survey? To prove there is nothing wrong or to say, yes we do have condition issues but the report quantifies them and are Asking Price has been set accordingly (thus limiting the negotiation time and angles that otherwise cut in later in the disposal transaction period).
IMPROVING – Thinking of having Conservatory or new windows or a loft conversion? STOP and THINK.
Will that money actually add value to your home? Not all improvements add value. Do you need a Valuers opinion?
If you have just had such works completed do you realise that you may have forgotten something else? You have just created additional costs should your home have to be rebuilt for whatever reason. Did you increase the sum of money that represents the ceiling sum within your Buildings Insurance policy? Do you know how to calculate the rebuild cost of your home?
Surveyors/Valuers are needed at almost any stage of any project to do with housing.
QU – What factors combine to increase the risk of defects at residential properties?
ANS – Age: certain forms of construction: the degree of DIY completed: the type of sub-soil the home is built on (clays being the worst): is the home under threat from flooding?: lack of past maintenance: certain ages of home have certain defects “built in”: the quality of alterations and extensions: weather exposure: the list be long………..
QU – I can do what a Surveyor does; it’s easy. Why bother with using a Surveyor?
ANS – Our standard answer revolves around – anyone can see if the paintwork is peeling, if the roof has a hole in it, if the walls are cracked or not, etc…. But, consider this …… could you recognise the difference between subsidence, settlement and heave? …… could you recognise the difference between wet rot and dry rot and know the implications of that distinction? …… if the roof contours were straight could you still recognise when a roof frame is under serious stress? …… could you diagnose cavity-wall-tie-corrosion problems? …… before you went to the house would you know if it was in a district that suffers from defects such as Mundic, Radon Gas, Black Ash, Subsidence, Flooding and other serious problems?
2- When do I need a Surveyor?
This is a more tricky question.
Sometimes it all depends on cost – if you are buying a Leasehold home/flat the legal and other researches needed are much more costly in which case it can make sense to commission all those matters first and leave the survey until later in the transaction.
However, in most cases it is wise the consider appointing a private surveyor as soon as possible after having your bid approved by the seller.
Private surveys will focus on the negative about the property and discuss the defects and their effect on saleability and value. Are these matters you would necessarily want your Loan Company to know about? Why then would you consider using the Loan Valuer for a simultaneous private survey? It just doesn’t make any sense.
Always commission a separate Loan Valuation and Private Survey.
In some cases the Loan Company Valuation report or researches will state that signs of a defect were noted or that the home is at high risk of ………… In these cases we would suggest you contact PROinspect immediate and talk through your worries. It is possible we can give you the re-assurance you need to move forward; if we cannot then we should be able to suggest a Survey Product designed to provide exactly what you want OR refer you to another professional who will be able to help you specifically.
Don’t forget your Surveyor after you have moved in. Many times during your occupation you may need a chat before you commit to a course of action that if you get it wrong may later rebound to haunt you —
Ø I live in an exposed coastal position. Is cavity wall insulation a good idea?
Ø Will converting the garage into a dining room add value to the home?
Ø After the snow of New Year 2010 I noticed a bow to my main roof – can you check it out?
Ø We had XXXXX works completed but are not happy with some elements of the finish and need your opinion?
Ø We are getting mould and condensation. Can you help us?
Ø We have had an extension done and now need to increase our Home Insurance to reflect that work. Can you calculate the right sum for us?
And finally…. when you come to selling your home you nowadays have the option to commission a Sellers Survey to prove your homes’ condition. Any buyer can rely on that report and either seller or buyer could sue us if we have got something seriously wrong. In England we are not used to such a Survey Product but in the difficult times we now live in this is something that should be at least considered before you instruct an Estate Agent.
3 – What Survey Product will I need?
1, 2 or 3 or something else?
First of all do completely forget what any other professional adviser has mentioned to you. How many times have we heard customers tell us what “the man in the pub” told them they should ask for.
If you need property advice about surveys who is the right person to take a brief from? Your Solicitor? The Estate Agent? Your Neighbour? NO – tell the Surveyor what your needs are and he/she will recommend the right product that will deliver the re-assurance you need to move forward.
In industry jargon there are only three basic types of property inspection – the higher the number the higher the complexity, fee cost,
LEVEL 1 Any brief inspection that is not a survey.
All Valuations are at this level.
LEVEL 2 Defined/Limited/Economy surveys or inspections.
The most popular forms of Home Surveys are at this level.
Included here are Specific Defect Surveys and diagnostic viewings.
LEVEL 3 These inspections carry the higher fee costs, the surveyor accepts much higher levels of liability to you, the survey products are in much greater details, extras can be added to tailor the final product to your exact needs and budget. Building Surveys and Expert Witness Reports fall into this category.
Level 2 Reports are by far the most popular in the UK and the one Report Product that is head-and-Shoulders above the rest is the Royal Institution of Chartered Surveyors Homebuyer Report (the HBR). It becomes highly important that potential customers discuss their needs direct with a Surveyor BEFORE they issue an instruction. This ensures that the Survey Product obtained is both relevant and focussed to that clients need and budget.
To list a few Level 2 products will make our meaning clearer:-
- Royal Institution of Chartered Surveyors Homebuyer Report (the HBR).
- SAVA Home Condition Report
- SAVA Home Condition Survey
- PROinspect Landlords Property Report
- Thermal Imaging diagnostic reports for leakages and condensation
- Schedule of Condition (usually with a high element of photography)
- Schedule of Dilapidation.
- Specific Defect Report.
- Pre section 35 (CPR) Expert Witness Report.
- Boundary and/or Contractor dispute opinion Report.
Terms of Service
All services (and fee quotations) are subject to Surveyor verification and “conditions”. This is to protect both parties and provides the client with the comfort of knowing that they can sue us if we are unprofessional and miss something.
Therefore all referrals and instructions are confirmed in writing before we start our services. The documents used are mailed or e-mailed to the client (we prefer to use e-mail for the increased speed of communication).
A selection of the main documents currently used by PROinspect, including details of how to complain, are attached (see separate pages).
Required Customer Information
PROinspect and our customers must communicate and agree at least the following data and terms:
- Client name and full address (if more than one person then multiple data is needed).
- Home, work and mobile call details of each client.
- Preferred E-mail address of each client.
- Full address of home to be inspected (including post code).
- Home access method and details (typically an Estate Agents full details).
- If a home HIP exists – the full reference number of that document in sufficient detail to allow us to download it.
- If the client knows what survey product they need then please provide the NAME of that product OR tell us what is worrying you about the home.
- What extras to the standard service level are needed?
- Fee agreement – the sum, how and when it will be paid etc… We usually require full payment before we submit our Report or findings to the customer.
- The urgency of the transaction (do you have any pre-agreed deadlines?).
- Full details of your solicitor (including call number, name and personal e-mail address).
PROinspect will then e-mail or mail our verification, business Terms, product scheme, Conditions plus fee Invoice.
We will contact the Agent or Home Owner and do all that is necessary to inspect the premises and to report to you. Once you have our verified Fee Quotation and Terms/Conditions, and have indicated your full agreement o our service(s), then we do everything leaving you free of the stress and worry of having to organize anything.

