Posts Tagged ‘Subject Headings’

SERVICE LEVEL CHANGES:

PROinspect are proud to announce that acting on customer feedback we have changed to way we deliver part of your Property Survey advice. Let me explain …….

If a client asks us to act for them, typically as a Consultant Surveyor upon a house purchase, we inspect-and-advise that client within a written report.

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Change 1 – we will ‘report” to that client by electronic means if at all possible.

Change 2 – if, for example, the main walls suffer from a problematic damp proof course we report the facts, the damage and the course of action that client needs to take and this in contained within our REPORT. In future we will also refer that client to our EXTENDED ADVICE “TAB” at our web-site. This area of our web-site provides the client with contextual background information and opinion plus links to others’ web-sites. By this method the client obtains a more balanced service from us, obtain a greater understanding of the defects and solutions and will therefore be better able to prioritise further actions and repairs.

Change 3 – rather than make that data confidential and only available to paying customers we have separated out the specific property data evidence and photographs etc…. but the scenario advice is freely available to any visitor to our web-site. A non-client web-reader will see advice and opinion but will not benefit from any individual property survey report, effect on premises value, mortgagability and saleability etc..

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PROinspect believe this is the way forward and is another way whereby we demonstrate our market leader, Expert status.

We still have some work to do to complete this change: we have currently scheduled the following Subject HEADINGS -

• CONDENSATION
• RISING DAMPNESS
• SUBSIDENCE
• ROOFING
• FLOOD RELIEF ISSUES
• INAPPROPRIATE WORKS
• CONSERVATION ISSUES

When we have completed all aspects of these subjects we may look to include others: IF YOU COULD HELP and submit such technical articles (on your own related Specialism) to augment this series, PROinspect would love to hear from you.

We are also looking to reciprocate business and are looking for certain types of trades and new contacts: EG: we need (1) Heating Contractors prepared to act quickly to check and test house boilers/systems in order for house price negotiations to continue, (2) Contractor underpinning and above-ground-wall-repair Specialists, (3) Chimney Sweeps, (4) Jobbing Contractors for basic maintenance repairs, (5) Flat Roof specialists, (6) Lime-Mortar repair specialists, (7) Period Timber Frame repair specialists (8) Asbestos diagnosis and testing plus reporting specialists, (9) etc………..

WE HAVE A PASSION FOR RESIDENTIAL BUILDING ISSUES, CAN YOU HELP US HELP OUR CLIENTS?

Looking for prime advice? I invite you to contact me for free further opinion and advice. Either use the CONTACT FORM above or call me on +44 (0)1489 896 174. Stuart Parrett.